At LOKIA, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share your personal information in accordance with applicable data protection regulations, including the GDPR.
LOKIA Management Sàrl ("LOKIA", "we", "us", or "our") is a media and content platform based in Luxembourg. This Privacy Policy applies to all users of our website and platform, including B2B clients, content partners, applicants and prospective collaborators.
We may collect data directly from you when you register on our website or request access to our platform, fill out forms or submit evaluations, contact us via email or contact forms, subscribe to updates or event invitations, attend our events or meetings, or apply for a role or project collaboration.
We may also receive personal data about you from third parties, including public sources such as LinkedIn or IMDb, recruitment agencies or referees, event organisers or partners, and our service providers.
Depending on your interaction with us, we may collect and process the following data: identity data (name, company, job title, professional role), contact data (email address, phone number, business address), login and account data, correspondence data (messages, feedback, meeting notes), technical data (IP address, device info, browser type, cookies), recruitment data where applicable (CVs, portfolios, references), and usage data (pages visited, form submissions, referral sources).
We do not collect sensitive personal data unless absolutely necessary and justified.
We use your data to review and approve platform registrations, manage your account and project interactions, enable communication and collaboration, provide customer support, maintain platform functionality and security, recruit and assess candidates, send relevant updates where opted-in, analyse usage to improve our services, and comply with legal obligations.
Our processing of your data is based on one or more of the following legal grounds: your consent (e.g. when subscribing to updates), contract performance (e.g. platform access), legal obligation (e.g. record-keeping), or legitimate interest (e.g. improving our services and ensuring security).
We retain your data only as long as needed for the purposes listed above or as required by law. Account data may be deleted upon request unless we are legally required to retain it. CVs and applications may be kept for up to 12 months unless otherwise requested.
We use cookies to improve your experience and collect anonymous usage statistics. You can manage your cookie preferences through your browser settings. Disabling cookies may impact some features of the platform.
We may use session cookies to manage logins, preference cookies for UI settings, and analytics cookies where enabled. We do not use cookies for advertising or profiling without your explicit consent.
We implement appropriate technical and organisational measures to protect your data, including SSL encryption, firewalls and access controls, regular software updates and monitoring, and staff training and confidentiality agreements. Despite these measures, no system is 100% secure. Please use strong passwords and notify us immediately if you suspect unauthorised access.
As a company operating internationally, we may transfer your data outside the European Economic Area. In such cases, we ensure appropriate safeguards are in place, including adequacy decisions by the EU Commission, Standard Contractual Clauses, or other legally approved transfer mechanisms. Please contact us if you would like more details.
We do not sell your data. We may share your data with trusted third parties as necessary, including hosting and IT service providers (e.g. IONOS), CRM and analytics tools, email service providers, recruitment agencies where applicable, legal and compliance consultants, and authorities or regulators where legally required. All third parties are bound by confidentiality and data protection obligations.
Under GDPR, you have the right to access the personal data we hold about you, request correction or deletion, withdraw consent at any time, restrict or object to certain processing, data portability, and lodge a complaint with the CNPD or your local data protection authority.
To exercise any of these rights, email us at [email protected]. We may need to verify your identity before processing your request.
We may update this policy from time to time. Changes will be posted on this page. For significant updates, we will notify you by email where possible.
LOKIA Management Sàrl
2 Parc d'Activités Capellen
8308 Capellen Mamer
Luxembourg
Email: [email protected]
Last updated: 10 May 2025